Store Manager

About Karen Walker

At Karen Walker, you'll have the opportunity to work in a vibrant and creative environment where your ideas are valued. We offer competitive benefits, opportunities for professional growth, and the chance to be part of a global brand that celebrates individuality and creativity.

About The Role

We are accepting expressions of interest for an experienced and highly skilled Senior Store Manager based out of our boutique in Ponsonby, Auckland, to join our growing team at Karen Walker. Managing a tight knit team, you will pioneer the overall performance of the store, including sales, customer service, inventory management, all while leading and motivating a high performing team. You will be the driving force behind the success of the store while actively nurturing your team and community alike.

Reporting to the General Manager to support your growth, you will have a demonstrated history in retail management and strive to be a leader in your field while possessing the following qualities:

• P assion for the brand as well as wider fashion trends
• D rive and self-motivation
• I mmaculate personal presentation, grooming & hygiene
• A bility to deliver a high level of customer service and experience
• P rofessionalism and trustworthy nature
• E xcellent organizational skills
• H igh literacy and numerical skills
• P roficiencies in POS and inventory management software
• Ability to multitask in fast paced, large format settings

How you will contribute:

• D eliver and promote a positive, collaborative, and professional team environment that values trust, integrity, * and incomparable performance standards
• L ead the development of your team through regular coaching, developing sustainable action plans to achieve milestones
• D evelop the engagement of your community building on capture and retention through relevant clienteling tools
• A ctively collaborate with Head of Retail and other relevant departments to monitor category performance and allocation for optimal impact
• Ensure VM presentation standards meet company guidelines and requirements all while reflecting the brand
• P artner with heads of department in providing effective qualitative and quantitative feedback on product, visual merchandise, brand matrix, and sales strategies
• Embody all areas of brand ambassadorship with a demonstrated passion for the company
• A ctively analyse sales data and customer feedback to identify possible areas of opportunity
• E nsure compliance with company policies and procedures
• L ead standards through the embodiment of brand ambassadorship on the shop floor

About You

Key Requirements:

• M inimum 3 years’ experience as a store manager or similar role. Exposure in a luxury or high-end setting preferred but not essential
• E xcellent communication and interpersonal skills, with the ability to lead and inspire a team
• S trong organizational and time-management skills, with the ability to prioritize tasks and meet deadlines
• P roficiencies in Microsoft Suite as well as POS and inventory management software
• S trong commercial acumen across all aspects of retail management including, without limitation, operations, inventory, and community
• A bility to work flexible hours, including weekends
• I ncomparable analytical and problem-solving skills

How to Apply

Please submit your cover letter and CV via the link below. We appreciate all applicants' interest; however, due to the high volume of applications only those selected for an interview will be contacted.